Shipping policy

Thank you for shopping with Gearlino. We are committed to delivering your handcrafted jewelry safely and efficiently. Every order is carefully prepared and packaged to ensure it arrives in excellent condition.

Order Processing

All orders are processed within 1–3 business days after your payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak seasons, holidays, or promotional events, processing times may be slightly extended. If your order experiences a significant delay, we will notify you via email.

Free Shipping

We are pleased to offer FREE shipping on all orders, with no minimum purchase required.

Shipping costs are automatically applied at checkout, so you won't pay any additional shipping fees.

Estimated Delivery Times

After your order has been processed, estimated delivery times are:

  • United States: 5–10 business days
  • International: 7–15 business days (depending on the destination)

Please note that these are estimated delivery times and may vary due to factors beyond our control.

International Shipping

Gearlino proudly ships to customers worldwide.

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (when available).

If you do not receive your tracking information within a few business days after shipment, please contact our customer support team.

Incorrect Shipping Information

Please carefully review your shipping address before completing your order.

Gearlino is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address, please contact us immediately. We will do our best to make changes before your order is shipped.

Shipping Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Customs clearance
  • Carrier delays
  • High shipping volumes
  • Public holidays
  • Other unforeseen events

We appreciate your patience and understanding should these situations arise.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Photos of the damaged package or item (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to investigate and provide an appropriate resolution.

Multiple Shipments

Depending on product availability or order size, your order may be shipped in multiple packages. If this happens, you will receive separate tracking information for each shipment, when available.

Contact Us

If you have any questions about shipping or delivery, our customer support team is happy to assist.

Gearlino
4619 N 25th Ave
Schiller Park, IL 60176
United States

Email: support@gearlino.com

Phone: (302) 560-7943