Privacy policy

At Gearlino ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Information you voluntarily provide when communicating with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral source
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Process returns and exchanges
  • Improve our website, products, and customer experience
  • Prevent fraud and enhance website security
  • Personalize your shopping experience
  • Send marketing emails and promotions if you have subscribed
  • Comply with applicable legal obligations

Payment Information

All payments are processed securely through trusted third-party payment providers.

Gearlino does not store your complete credit or debit card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website functionality
  • Analyze website performance
  • Deliver relevant advertising and marketing

You may disable cookies through your browser settings; however, doing so may affect certain features of our website.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with trusted service providers only when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Email service providers
  • Analytics providers
  • Fraud prevention and security services
  • Government or legal authorities when required by law

These providers receive only the information necessary to perform their services.

Data Security

We implement appropriate technical, administrative, and physical safeguards to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we work hard to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our policies

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter, you may receive updates about new collections, exclusive offers, and special promotions.

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing your information.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

International Customers

We proudly serve customers worldwide. By using our website, you understand that your personal information may be processed and stored in countries where our service providers operate, in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Gearlino
4619 N 25th Ave
Schiller Park, IL 60176
United States

Email: support@gearlino.com
Phone: (302) 560-7943